Air box mod sucking in snow? Very hard engine jerking / misfiring
#26
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Really? Am I eligible for it even though I am the second owner at ~52-53k miles? If it's clogged it probably isn't bad yet, I haven't lost any power that I can notice, but a free replacement wouldn't hurt
Edit: Now that I think about it, the ONLY thing on this car's carfax was two cat converter replacements at 10k and 35k or so miles... hmmm
Edit: Now that I think about it, the ONLY thing on this car's carfax was two cat converter replacements at 10k and 35k or so miles... hmmm
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Really? Am I eligible for it even though I am the second owner at ~52-53k miles? If it's clogged it probably isn't bad yet, I haven't lost any power that I can notice, but a free replacement wouldn't hurt
Edit: Now that I think about it, the ONLY thing on this car's carfax was two cat converter replacements at 10k and 35k or so miles... hmmm
Edit: Now that I think about it, the ONLY thing on this car's carfax was two cat converter replacements at 10k and 35k or so miles... hmmm
Best,
Sarah
GM Customer Service
#30
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Thanks for the offer, Sarah! I've been busy and haven't checked back.
Anyway, an update..
I went to the stealership to diagnose the code. They went over the basics, loose gas cap, cheap gas, etc, and then rolled it in to check on it. An hour later the service manager came out, gave me my keys, and said my cat was on its way out but that I'd have a free warranty replacement as soon as they get the part in. She said to come back Wednesday and I'd be good to go! The car jerking and sputtering around last week wasn't actual misfires and was actually the cat dying a horrible death. Now that it's all but dead, the car is driving okay, just killing trees in the process.
I thought I was going to regret buying this car after these issues started coming up so soon, but my particular dealership handled this with great customer service. I didn't have to fight and scream at all. And next week I'll have a brand new cat to ... erm, break in
Anyway, an update..
I went to the stealership to diagnose the code. They went over the basics, loose gas cap, cheap gas, etc, and then rolled it in to check on it. An hour later the service manager came out, gave me my keys, and said my cat was on its way out but that I'd have a free warranty replacement as soon as they get the part in. She said to come back Wednesday and I'd be good to go! The car jerking and sputtering around last week wasn't actual misfires and was actually the cat dying a horrible death. Now that it's all but dead, the car is driving okay, just killing trees in the process.
I thought I was going to regret buying this car after these issues started coming up so soon, but my particular dealership handled this with great customer service. I didn't have to fight and scream at all. And next week I'll have a brand new cat to ... erm, break in
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brickloaf
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09-25-2015 09:10 PM