Intercooler help - dealer's not honoring warranty
#1
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Intercooler help - dealer's not honoring warranty
I was driving on the highway Saturday evening, I gave the car some gas to pass into the other lane then I heard a pop and lost all boost. Found out that the intercoolers endtank has a hole at the top and the dealer isn't honoring the warranty claiming that I hit something or something got kicked up and broke it. I have a 2010 SS. What can I do at this point?
#3
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Buy a aftermarket intercooler if u have the money or buy my used intercooler for cheap and swap them out. IF our interested I will be in long island this weekend and i can deliver it if you want. PM if your interested.
#7
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I'm goign to assume that you don't have the finances at this time, or simply don't care tobuy new - in which case, I'd follwo both these guy's advice;
From my observations, although they do happen, end tank issues are not that common ~ they are most common on cars which are running high boost ~ or cars which have actualy (physically) hit the end tanks...
A local (lowered) hit his last week - and just opted to upgrade... he ended going with the MPx unit.
A local (lowered) hit his last week - and just opted to upgrade... he ended going with the MPx unit.
#9
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call GM customer service again;
ask them if there's another dealer in your vicinity that they would reccommend you go to;
Tell them why you're asking - and what's going on...
My brother was having issues with some of the local Dodge dealers not wanting to deal with his clutch concern - or his hood concern, and a couple calls later Dodge Canada suggested a different dealer whom he should go to...
Long story short, both of my brother's issues are now resolved.
ask them if there's another dealer in your vicinity that they would reccommend you go to;
Tell them why you're asking - and what's going on...
My brother was having issues with some of the local Dodge dealers not wanting to deal with his clutch concern - or his hood concern, and a couple calls later Dodge Canada suggested a different dealer whom he should go to...
Long story short, both of my brother's issues are now resolved.
Last edited by soundjunky; 02-07-2012 at 01:51 PM.
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So you have a hole in at the top of the end tank, i.e. not anywhere near where a curb could make contact? And the dealer is still trying to put the blame on you? Wow. That sucks, but good luck getting it replaced.
#11
I would raise it to the regional manager or someone else above a GM Customer Service rep. Half the time they just recite back to what is covered under the bump to bumper warranty. If there is no sign of impact on the bottom of the intercooler (scrapped, dents) or near the top of of your intercooler and you raise enough hell, they'll either give in or call out someone to verify it. If you are tuned it's not looking good.
Unfortunately for you there were probably, Cobalt SS owners that tried to abuse the warranty before you at this dealership + lack of knowledge on our cars( at most dealerships ). Alot of dealerships stereotype the owners that purchase these cars = automatic Deny of warranty unless proven "innocent" type of deal.
Unfortunately for you there were probably, Cobalt SS owners that tried to abuse the warranty before you at this dealership + lack of knowledge on our cars( at most dealerships ). Alot of dealerships stereotype the owners that purchase these cars = automatic Deny of warranty unless proven "innocent" type of deal.
Last edited by VR09Sedan; 02-08-2012 at 02:13 PM.
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