Allshot

What did you order?

marerick007

I understand this and the drop shipping posts. If I heard the the words "in stock", I would think that they had the item in their possession and would ship ASAP. If they have the drop ship arrangment, then I would hope that they would say something like, "I don't have it in the the store, but I'm looking at my supplier database and they have it in stock; if you pay now, I can have them ship it from there." Hopefully, vendors make this clear.

I've been waiting for my intake now for 3 weeks. I understand its the holidays and stuff. As long as I have communcation with the vendor, I am not worried. I've emailed them 3 times, once per week to check on the status. Prompt reply followed.

smartmlp

iTrader: (1)

I ordered a 2 gauge Autometer pillar pod.

BallsoutBalt

LOL. Uh I didn't know untill you said it.

boostbalt

When I drop ship my delivery time is 5 - 7 business days with regular postage. Items can arrive after 3 days, or 4 days, but I promise 5 - 7. This should be the maximum time you wait for a drop ship item. 3 weeks is rediculous.

I even dropship with warehouses inside of Canada where the postage system is slower and they are 6-8 days!

Ryan

BallsoutBalt

I have always gotten great service from them. Just shoot them an e-mail.

Roadrunner

Im sorry Adam, I have all the respect for you, but I strongly disagree with you.
in stock means that they are being stocked on a shelf in a warehouse somewhere owned by the vendor, not the manufacturer. the reason to do this is for situations such as this, where the manufacturer cannot guarantee delivery.

i have never ordered anything from C-A, and will probably have pushed my cobalt over a cliff long before i order anything from them (thats supposed to be a shot at my car, not C-A). with that said, if i was in the position of the vendor, i would probably work a hell of a lot harder for someone who was being patient, and understanding even if they calmly expressed their disconcern.

NJHK

I fully understand what you're saying but the fact of the matter is that you managed a store where you have a stock. Alot of these guys don't have space like that to do this so they rely on what is instock from their warehouse supplier. This is what they mean by "in stock". I mean, if that upsets you, be upset at most of the vendors here because most of them do drop shipping.

Not starting anything but the point is this should be handled privately, not on a forum board.

NJHK

It's all good but like I said, be upset all ALOT of the vendors here who do drop shipping. It's not cost effective to buy in bulk and it is extremely expensive. Do you guys really think they have every product that they sell in hand? You have to think cost effectively. This is why they do drop shipping.

If the "in stock" matter is a problem, you guys shouldn't be pissed at just C-A, be pissed at TONS of shops and companies who do drop shipping.

NightriderCobaltSS

Hate to be the Boy Scout here but 3 things

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Roadrunner

to me DROP SHIPPING is not the same as IN STOCK, maybe this is just an opinion, or maybe it is correct, did C-A specify that it was IN STOCK or DROP SHIPPING? it may not be the most cost effective way of doing business to keep it in stock, but IN STOCK is in stock, drop shipping (cost effective or not) is not.

BallsoutBalt

No ur right man, they do have a different deffinition of in stock. But they need to relate to the customer. OR if they know their Def is different then they SHOULD (in a perfect world) expain it better to the cust, instead of playing word games to make a buck.

About handeling it privatly: I do agree with you, but, I think you were the one who let that cat out of the bag. He never mentioned the Companies name IN THIS THREAD.

Roadrunner

on another note, although in a way i am agreeing with the original poster about being told that it was in stock and not having it in stock, i dont agree with posting your dissatisfaction with the company.
cobalt addiction in particular posts regularly, and rarely to advertise (from what i have seen anyway). they are likely reasonable people that would be receptive to suggestions, comments, and (polite) complaints. but thats just my 0.02

Master Chief

i know that feeling about being lied to
b4 i got my cobalt i was driving a Mitsubishi 3000gt SL and i order a carbon fiber hood from a local speed shop "Speed Zone" and he said about 3 weeks so i paid $800 for it and i waited 4 weeks and still no hood then i asked him he said that it will be in in 1 week
so i decided to wait and still no hood after about 6 weeks i got really pissed and i went in and confronted the manager and asked wtf are you guys trying to run here. He said that it was lost in shipping and they would look for it. I was pissed to i called the manufactur Seibon and they said that they haven't got an order from Speed Zone in lakewood in 5 years. I asked again was he sure he said yes and gave me speed zone's phone number.
So i got pissed went down there again and had me and my friends talk to them and they said they order from their supplier who gets it from his supplier who gets it from the wherehouse that the manufacturer sends it to. so its like 5 ppl in the middle. SO i got pissed and cancled the order. They gave me back $625 of $800 for a 20% restocking fee (it never came u can't charge me the restocking fee) so i told all my friends never to go there again and i still go there and tell potential customers to go some place else. all they can do is ask me to leave and i do.

But the good news its i took my money and went online found one in oregon at a speed shop and they sent it over night for $650. and bam i was set.

NightriderCobaltSS

He didn’t but others did and with no objection he acknowledging who it is.

BallsoutBalt

Actually I re-though that.
How many times have people posted threads about dissatisfaction with other companies?
We all bag on GM all the time (Denny has it in his sig for God sake!) Ad there re plenty of other threads out there that bad mouth various other companies, please don't ask me to provide proof, you all should have seen these in the past.

So maybe I'm not understanding. When a campany is a vendor on here does that protect them? (And I am really asking you guys this, not trying to be a smart ass.)

NightriderCobaltSS

True but GM doesnt pay SS.net as far as i know the one this thread is flaming a company that does support this site.

denny

o.k guy's. Am closing this one up for obvious reasons.