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Help with HPtuners

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Old 10-05-2011, 12:39 AM
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Exclamation Help with HPtuners

I'm trying to license my balt so that I can get tuned soon and It's not letting me. What happens: I click "read entire" the read entire vcm window pops up. I click go and it starts, then when it begins number 2. Validating License, it says not allowed. Screen shot is below.

I don't know if I am doing this wrong or what but it's getting old. I have contacted support at Hptuners and they just told be to download the NET4.0 and I did, didn't work. Please Help!

....yes I do have enough credits. lol


Okay here is the link to screenshot, I can't get it to post on here.....SCREENSHOT
Old 10-05-2011, 12:44 AM
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Email Support@HPTuners.com

Really. You'll get a fast and accurate response.
Old 10-05-2011, 12:47 AM
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I have and waiting for a response. Just wondering if anyone else has had the same problem.
Old 10-05-2011, 12:58 AM
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Do this tell us info on ure car... Because if you have the incorrect framework itll do this or if the ecm has been tuned with a different tuner.
Old 10-05-2011, 01:12 AM
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09 ss.... and it was tuned when I got it, but I had the ECM replaced at the dealer because it was giving me issues....
Old 10-05-2011, 01:42 AM
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Oh, geez, it just occured to me. You probably need the latest beta. Support should be able to get you going.
Old 10-05-2011, 02:47 AM
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new beta version worked! Thanks
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