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Great Customer Service

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Old 08-05-2011 | 01:44 PM
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Staged07SS's Avatar
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Thumbs up Great Customer Service

I recently made a purchase at ZZP, and when I received my items I noticed one of the parts was not the exact part I ordered. I e-mailed Steve @ ZZP, and he directed me to their shipping department which is ran by a guy name Henry. Henry is a great guy. He listened to my concerns, and corrected the issue right away. Within 2 days Henry sent me a pre-paid return label, ordered me a new part directly from GM, and shipped it out to me. I am far from a ZZP nut swinger.... In fact the only ZZP part on my car currently is their magnetic drain plug. I must say though, their customer service is top notch, and I will buy from them again. Enjoy your weekend guys!

-Staged07SS
Old 08-05-2011 | 01:46 PM
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Good to hear, ZZP is good people. They respond to email unlike some companies.
Old 08-05-2011 | 02:00 PM
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Originally Posted by 07BoostedG5
Good to hear, ZZP is good people. They respond to email unlike some companies.
Agreed!
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