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Old 02-22-2008 | 01:36 PM
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Problem customers...

So this guy Ben buys our mid length header downpipe combo. 2 days after submitting the order we get a fax from an attorney about the order. 1 day after that he calls and threatens a chargeback. We just cancelled and refunded the guy but man this crap pisses me off. /rant
Old 02-22-2008 | 01:37 PM
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thats weird.
Old 02-22-2008 | 01:37 PM
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yah there are lots of pieces of crap out there.
Old 02-22-2008 | 01:38 PM
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Random?

J/K. I've seen it all too man. I remember at my friend's shop someone called up and asked for a discount on an intake cause he had already bought another company's intake and didn't like it.

And at my buddy Matt's shop last weekend, a guy called up to ask if his 1/4 mile time was good for his mods. The best part was that this guy had been working w/ Matt on pricing for a tune and ended up buying a competitor's tune and still wanted Matt to coach him on 1/4 mile times.
Old 02-22-2008 | 01:39 PM
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Silly bastards
Old 02-22-2008 | 01:40 PM
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It takes all kinds of people to make the world go 'round.
Old 02-22-2008 | 01:42 PM
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Originally Posted by Witt
It takes all kinds of people to make the world go 'round.
That's bullshit Witt, .

There is no excuse for some ****; however, they do make me look smart!
Old 02-22-2008 | 01:42 PM
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Why have an attorney get involved within 2 days?

I love it when people ask me how much HP they will get after I tune their car. I always tell them some low number and then they are like "What?! So and so said I could get this much off of theirs!"

My reply is always "Well you're the one who doesn't want to do it on the dyno, so what am I supposed to tell you? I have markers if you need a colorful piece of paper to make you feel like you got something out of it."
Old 02-22-2008 | 01:43 PM
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i know the feeling. last year i filmed a wedding, it was in the peak busy season, i had a wedding on friday, one on saturday, and one on sunday. so the bitch ass bride from sunday (complete bitch, you can't imagine how bad) calls monday morning, and can't understand why her video that takes 40 hours to edit wasn't done yet
Old 02-22-2008 | 01:44 PM
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Originally Posted by Psykostevo
My reply is always "Well you're the one who doesn't want to do it on the dyno, so what am I supposed to tell you? I have markers if you need a colorful piece of paper to make you feel like you got something out of it."
Can you draw me up a 300whp graph? That's way easier than actually achieving it!!!

Green and red markers if you got em', so it looks legit.
Old 02-22-2008 | 01:47 PM
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Originally Posted by Psykostevo
Why have an attorney get involved within 2 days?

I love it when people ask me how much HP they will get after I tune their car. I always tell them some low number and then they are like "What?! So and so said I could get this much off of theirs!"

My reply is always "Well you're the one who doesn't want to do it on the dyno, so what am I supposed to tell you? I have markers if you need a colorful piece of paper to make you feel like you got something out of it."
Worst bad customer experiences ever....

Tuning stalkers.
Old 02-22-2008 | 01:47 PM
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Originally Posted by Zooomer
So this guy Ben buys our mid length header downpipe combo. 2 days after submitting the order we get a fax from an attorney about the order. 1 day after that he calls and threatens a chargeback. We just cancelled and refunded the guy but man this crap pisses me off. /rant
Sounds to me that he was trying to get something for nothing and where you guys located in michigan grand rapids area?
Old 02-22-2008 | 01:55 PM
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Originally Posted by Zooomer
So this guy Ben buys our mid length header downpipe combo. 2 days after submitting the order we get a fax from an attorney about the order. 1 day after that he calls and threatens a chargeback. We just cancelled and refunded the guy but man this crap pisses me off. /rant
Maybe he needed the money for hookers.

Side note....the mig-length/header that I have from you guys is AWESOME!! Could not have asked for a better product.
Old 02-22-2008 | 01:58 PM
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Originally Posted by Zooomer
So this guy Ben buys our mid length header downpipe combo. 2 days after submitting the order we get a fax from an attorney about the order. 1 day after that he calls and threatens a chargeback. We just cancelled and refunded the guy but man this crap pisses me off. /rant
what did the fax say? and what was his issue?
Old 02-22-2008 | 02:04 PM
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Originally Posted by Zooomer
So this guy Ben buys our mid length header downpipe combo. 2 days after submitting the order we get a fax from an attorney about the order. 1 day after that he calls and threatens a chargeback. We just cancelled and refunded the guy but man this crap pisses me off. /rant
HAHA I bet he still lost money cause he had to pay his attorney. I love the zzp combo, best bang for the buck in my opinion, but you do need to get 1/2 bolts instead of the little ones they come with.
Old 02-22-2008 | 03:53 PM
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From: Grand Rapids, MI
Originally Posted by KillerBee
Sounds to me that he was trying to get something for nothing and where you guys located in michigan grand rapids area?
On 28th st just west of Byron Center.


Originally Posted by D4u2s0t
what did the fax say? and what was his issue?
He thought we were trying to scam him because he didn't get it yet?? I'm not totally certain.
Old 02-22-2008 | 03:56 PM
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ha what a *******
Old 02-22-2008 | 04:08 PM
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Originally Posted by Witt
Worst bad customer experiences ever....

Tuning stalkers.
Oh god, I hate the people who now have your phone number and want to talk to you about every thing their car does, and how much fun they are having, or it's making some noise, or what should I buy next, or hey my buddy drives an altima can you tune that blah blah blah. I just don't have enough cell phone minutes to talk to everyone, or the patience. And seriously if you car is acting funny, that's what a warranty is for go to the dealer!

Originally Posted by Zooomer
He thought we were trying to scam him because he didn't get it yet?? I'm not totally certain.
OMFG, "They charged me before I recieved it"

or worse

"I wasn't trying to order it, honest, I just typed in all my credit card info, made a selection and then authorized the purchase. Then I realized I needed the money for the upcoming pokemon tournament at the card shop so I had to cancel it, but it was too late. So I had my dad who is an attorney fax you over a threat on letter head because he wouldn't spot me the coin for the cards I needed."

Last edited by Psykostevo; 02-22-2008 at 04:08 PM. Reason: Automerged Doublepost
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