Problem customers...
#1
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From: Grand Rapids, MI
Problem customers...
So this guy Ben buys our mid length header downpipe combo. 2 days after submitting the order we get a fax from an attorney about the order. 1 day after that he calls and threatens a chargeback. We just cancelled and refunded the guy but man this crap pisses me off. /rant
#4
Random?
J/K. I've seen it all too man. I remember at my friend's shop someone called up and asked for a discount on an intake cause he had already bought another company's intake and didn't like it.
And at my buddy Matt's shop last weekend, a guy called up to ask if his 1/4 mile time was good for his mods. The best part was that this guy had been working w/ Matt on pricing for a tune and ended up buying a competitor's tune and still wanted Matt to coach him on 1/4 mile times.
J/K. I've seen it all too man. I remember at my friend's shop someone called up and asked for a discount on an intake cause he had already bought another company's intake and didn't like it.
And at my buddy Matt's shop last weekend, a guy called up to ask if his 1/4 mile time was good for his mods. The best part was that this guy had been working w/ Matt on pricing for a tune and ended up buying a competitor's tune and still wanted Matt to coach him on 1/4 mile times.
#8
Why have an attorney get involved within 2 days?
I love it when people ask me how much HP they will get after I tune their car. I always tell them some low number and then they are like "What?! So and so said I could get this much off of theirs!"
My reply is always "Well you're the one who doesn't want to do it on the dyno, so what am I supposed to tell you? I have markers if you need a colorful piece of paper to make you feel like you got something out of it."
I love it when people ask me how much HP they will get after I tune their car. I always tell them some low number and then they are like "What?! So and so said I could get this much off of theirs!"
My reply is always "Well you're the one who doesn't want to do it on the dyno, so what am I supposed to tell you? I have markers if you need a colorful piece of paper to make you feel like you got something out of it."
#9
i know the feeling. last year i filmed a wedding, it was in the peak busy season, i had a wedding on friday, one on saturday, and one on sunday. so the bitch ass bride from sunday (complete bitch, you can't imagine how bad) calls monday morning, and can't understand why her video that takes 40 hours to edit wasn't done yet
#10
Green and red markers if you got em', so it looks legit.
#11
Why have an attorney get involved within 2 days?
I love it when people ask me how much HP they will get after I tune their car. I always tell them some low number and then they are like "What?! So and so said I could get this much off of theirs!"
My reply is always "Well you're the one who doesn't want to do it on the dyno, so what am I supposed to tell you? I have markers if you need a colorful piece of paper to make you feel like you got something out of it."
I love it when people ask me how much HP they will get after I tune their car. I always tell them some low number and then they are like "What?! So and so said I could get this much off of theirs!"
My reply is always "Well you're the one who doesn't want to do it on the dyno, so what am I supposed to tell you? I have markers if you need a colorful piece of paper to make you feel like you got something out of it."
Tuning stalkers.
#12
So this guy Ben buys our mid length header downpipe combo. 2 days after submitting the order we get a fax from an attorney about the order. 1 day after that he calls and threatens a chargeback. We just cancelled and refunded the guy but man this crap pisses me off. /rant
#13
So this guy Ben buys our mid length header downpipe combo. 2 days after submitting the order we get a fax from an attorney about the order. 1 day after that he calls and threatens a chargeback. We just cancelled and refunded the guy but man this crap pisses me off. /rant
Side note....the mig-length/header that I have from you guys is AWESOME!! Could not have asked for a better product.
#14
So this guy Ben buys our mid length header downpipe combo. 2 days after submitting the order we get a fax from an attorney about the order. 1 day after that he calls and threatens a chargeback. We just cancelled and refunded the guy but man this crap pisses me off. /rant
#15
So this guy Ben buys our mid length header downpipe combo. 2 days after submitting the order we get a fax from an attorney about the order. 1 day after that he calls and threatens a chargeback. We just cancelled and refunded the guy but man this crap pisses me off. /rant
#18
Oh god, I hate the people who now have your phone number and want to talk to you about every thing their car does, and how much fun they are having, or it's making some noise, or what should I buy next, or hey my buddy drives an altima can you tune that blah blah blah. I just don't have enough cell phone minutes to talk to everyone, or the patience. And seriously if you car is acting funny, that's what a warranty is for go to the dealer!
OMFG, "They charged me before I recieved it"
or worse
"I wasn't trying to order it, honest, I just typed in all my credit card info, made a selection and then authorized the purchase. Then I realized I needed the money for the upcoming pokemon tournament at the card shop so I had to cancel it, but it was too late. So I had my dad who is an attorney fax you over a threat on letter head because he wouldn't spot me the coin for the cards I needed."
or worse
"I wasn't trying to order it, honest, I just typed in all my credit card info, made a selection and then authorized the purchase. Then I realized I needed the money for the upcoming pokemon tournament at the card shop so I had to cancel it, but it was too late. So I had my dad who is an attorney fax you over a threat on letter head because he wouldn't spot me the coin for the cards I needed."
Last edited by Psykostevo; 02-22-2008 at 04:08 PM. Reason: Automerged Doublepost
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