ZZ Performance ZZ Performance is a proud Supporting Vendor

unhappy with zzp

Thread Tools
 
Search this Thread
 
Old 05-18-2010 | 05:04 PM
  #1  
Viceversa10's Avatar
Thread Starter
Senior Member
 
Joined: 07-09-09
Posts: 589
Likes: 0
From: Monroe, CT
Thumbs down unhappy with zzp

I've sent multiple e-mails within the last 2-3 weeks stating different problems with their products, stage kits and tune. I have not got one response and would like to know why. You say you respond to every e-mail daily but obviously not. i would like to see a response finally, It shouldnt take 3 weeks to reply to a simple e-mail.
Old 05-19-2010 | 02:47 PM
  #2  
Zooomer's Avatar
Supporting Vendor
iTrader: (1)
 
Joined: 12-13-05
Posts: 1,694
Likes: 3
From: Grand Rapids, MI
all emails are responded to daily. YOu can phone in for a tech call back, email again and maybe try from a different address. spam filter?
I know that as of an hour ago we were caught up on emails.
Old 05-25-2010 | 05:18 PM
  #3  
BumbleBee's Avatar
Banned
iTrader: (9)
 
Joined: 09-06-07
Posts: 3,733
Likes: 0
From: columbus, Ohio
i find that hard to believe cause mine are not answered either lol

sent em like a month ago
Old 05-25-2010 | 05:19 PM
  #4  
mkulrey13's Avatar
Banned
iTrader: (39)
 
Joined: 08-30-05
Posts: 18,569
Likes: 5
From: New Hampshire
Why do people refuse to call anymore..stop being lazy! lol
Old 05-25-2010 | 05:20 PM
  #5  
BLAZIN07SS's Avatar
I'm too JDM for you
iTrader: (7)
 
Joined: 06-05-07
Posts: 16,370
Likes: 1
From: Miami, Florida
i have always gotten a timely response from them
Old 05-25-2010 | 05:42 PM
  #6  
BumbleBee's Avatar
Banned
iTrader: (9)
 
Joined: 09-06-07
Posts: 3,733
Likes: 0
From: columbus, Ohio
Originally Posted by mkulrey13
Why do people refuse to call anymore..stop being lazy! lol
I am not rushing an answer, but it comes to a point when you know you wont get a reply.
Old 05-25-2010 | 05:47 PM
  #7  
shadowfaxss's Avatar
Senior Member
iTrader: (3)
 
Joined: 12-14-06
Posts: 1,646
Likes: 1
From: PA
Originally Posted by mkulrey13
Why do people refuse to call anymore..stop being lazy! lol
If you call ZZP you receive a voicemail stating to email them or leave a message. I have done both and never received one response. I simply gave up.
Old 05-25-2010 | 05:53 PM
  #8  
shadowfaxss's Avatar
Senior Member
iTrader: (3)
 
Joined: 12-14-06
Posts: 1,646
Likes: 1
From: PA
Originally Posted by Zooomer
all emails are responded to daily. YOu can phone in for a tech call back, email again and maybe try from a different address. spam filter?
I know that as of an hour ago we were caught up on emails.
Zoomer......nothing against you personally but requests are not being answered.
Old 05-25-2010 | 05:53 PM
  #9  
jonathan923's Avatar
Senior Member
iTrader: (2)
 
Joined: 01-07-09
Posts: 7,881
Likes: 1
From: Queens, NY
i had fairly good response when it came to emails and calls from them. but the tuning i had gotten from them for my old set up wasent such a good subject to talk about. simply not so good i would say...
Old 05-25-2010 | 05:57 PM
  #10  
crypticscifer's Avatar
Senior Member
 
Joined: 04-20-08
Posts: 3,356
Likes: 0
From: Where Hoffa remains
Originally Posted by mkulrey13
Why do people refuse to call anymore..stop being lazy! lol
The American caveat.
Old 05-25-2010 | 05:58 PM
  #11  
samsumthing's Avatar
Senior Member
 
Joined: 05-29-06
Posts: 1,263
Likes: 0
From: chicagoland
Originally Posted by mkulrey13
Why do people refuse to call anymore..stop being lazy! lol
its not cause they're lazy, its they're scared. what if someone answers!?
Old 05-25-2010 | 06:23 PM
  #12  
Dr.Balt407's Avatar
Senior Member
 
Joined: 01-03-09
Posts: 3,904
Likes: 0
From: West Palm Beach,FL
Ottp for life!
Old 05-25-2010 | 07:12 PM
  #13  
sundevil07's Avatar
Senior Member
iTrader: (1)
 
Joined: 02-03-09
Posts: 4,881
Likes: 0
From: Phoenix, Arizona
ive gotten emails from zoomer quickly
Old 05-25-2010 | 07:23 PM
  #14  
CordiaDOHC's Avatar
Senior Member
iTrader: (2)
 
Joined: 06-23-09
Posts: 3,820
Likes: 0
From: Chesterfield Missouri
Ive gotten responses from zzp in a fairly timely fashion
Old 05-25-2010 | 07:28 PM
  #15  
gotboost?17's Avatar
Nothin Stock
iTrader: (46)
 
Joined: 12-10-09
Posts: 4,918
Likes: 2
From: Windsor ON/Detroit MI
i got emails back but it was on purchasing an item tho....but for me i love my DP and HID's from them
Old 05-25-2010 | 07:30 PM
  #16  
damien's Avatar
Senior Member
iTrader: (3)
 
Joined: 04-12-09
Posts: 1,739
Likes: 0
From: NJ
Same boat here..My h/e is barely over a year old and its leaking at BOTH sides where the cores meet the end tanks.
Old 05-25-2010 | 07:31 PM
  #17  
thedude411's Avatar
Senior Member
iTrader: (1)
 
Joined: 04-19-08
Posts: 4,357
Likes: 0
From: Drayton Valley AB
Originally Posted by samsumthing
its not cause they're lazy, its they're scared. what if someone answers!?
wheres the like button for this statement

seriously i just saw a thread about someone demanding to know where his product was and the seller was like call me here my number.... and the buyer refused to call cus he was a ***** and just wanted a PM or email... and it dragged on for like 8 pages...

but i have read somewhere that zzp doesnt like to answer phones too often bcus most of it is from people with questions from products bought from somewhere else or window shoppers who never buy
Old 05-25-2010 | 07:32 PM
  #18  
BlackJackSS's Avatar
Senior Member
iTrader: (2)
 
Joined: 06-09-09
Posts: 1,218
Likes: 0
From: Grain Valley, MO
ill back up zzp. they have been great to me.
Old 05-25-2010 | 07:35 PM
  #19  
sundevil07's Avatar
Senior Member
iTrader: (1)
 
Joined: 02-03-09
Posts: 4,881
Likes: 0
From: Phoenix, Arizona
Originally Posted by gotboost?17
i got emails back but it was on purchasing an item tho....but for me i love my DP and HID's from them
didnt you wreck your tc and buy a civic or something?
Old 05-25-2010 | 07:43 PM
  #20  
AcesNEights's Avatar
Senior Member
iTrader: (4)
 
Joined: 03-31-08
Posts: 1,731
Likes: 0
From: y
Zzp has always been good to me. Bout to make another big orderfrom them soon.
Old 05-25-2010 | 09:28 PM
  #21  
gotboost?17's Avatar
Nothin Stock
iTrader: (46)
 
Joined: 12-10-09
Posts: 4,918
Likes: 2
From: Windsor ON/Detroit MI
Originally Posted by sundevil07
didnt you wreck your tc and buy a civic or something?
naww ur talkin about nate i think....what happened wit his anyways? i never seen the thread but seen pics on another site
Old 05-25-2010 | 09:55 PM
  #22  
sundevil07's Avatar
Senior Member
iTrader: (1)
 
Joined: 02-03-09
Posts: 4,881
Likes: 0
From: Phoenix, Arizona
you have the same sig pic as the guy who crashed his balt haha
Old 05-25-2010 | 09:57 PM
  #23  
Do_WorkSS's Avatar
Senior Member
 
Joined: 04-14-09
Posts: 1,257
Likes: 0
From: California
yeah dude...give em a call. i mean come on, sooner or later you gotta use that hollow space in your skull and figure out that if one thing isnt working, try another. lol
Old 05-26-2010 | 08:25 PM
  #24  
jridge's Avatar
New Member
 
Joined: 09-23-09
Posts: 7
Likes: 0
From: Bay Area, CA
Jury is still out as far as I am concerned. Just ordered a rental supercharger pulley remover tool and a coolant reservior bracket. Cost me an arm and a leg after choosing all options, or so I thought, and no return shipping label in the box. Spent over $200 just for this and also have had no luck thus far getting through to them.
Old 05-26-2010 | 08:32 PM
  #25  
tom.g's Avatar
Senior Member
iTrader: (4)
 
Joined: 03-11-09
Posts: 1,191
Likes: 0
From: Alberta, Canada
I emailed a long time ago regadring your HID kit but no one got back to me after a couple weeks so I bought somewhere else.



All times are GMT -4. The time now is 03:47 AM.