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ZZP Flex Pipe Breaking Info!!!

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Old 07-31-2008 | 04:41 PM
  #26  
Zooomer's Avatar
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From: Grand Rapids, MI
My guys found a flaw in the manufacturing process of the mid length downpipe that was corrected. I don't know when it was implimented but here is the situation.

http://www.zzperformance.com/miscftp/IMG_6840.jpg

We were welding the flexes to the flange and this meant that only the red portion was welded to the flange. Failures could then occur when the ring broke off of the flex. Now we weld them to pipe so that the blue and red portions get welded and then weld the pipe to the flange.

We are changing our warranty on this product to 2 years for people that already bought it, we will pay for return shipping of pipes that break and for people that had to pay shipping already, we will issue you a coupon code to our site. I apologize for the potential issue, for the people that have experienced failures and appreciate the chance to continue serving the community with improved products.
Old 07-31-2008 | 04:44 PM
  #27  
springerdesigner's Avatar
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From: Kansas City, MO
so the warranty is good for two years from the time we purchased it correct..?
Old 07-31-2008 | 04:50 PM
  #28  
Werewolf SS's Avatar
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From: FL
Zooom your the best!

Mine was shipped out the 25th of July, was the new process implemented for this batch?
And is thier a way to check?

Thanks!
Old 07-31-2008 | 05:07 PM
  #29  
Zooomer's Avatar
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From: Grand Rapids, MI
The old ones have the flex right to the flange, the new ones have 2" of pipe in between. 2 year warranty on the ones with flex to the flange from date of purchase.
Old 07-31-2008 | 05:31 PM
  #30  
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From: newburgh,ny
Originally Posted by Zooomer
The old ones have the flex right to the flange, the new ones have 2" of pipe in between. 2 year warranty on the ones with flex to the flange from date of purchase.
awesome guys way to work out the kinks
Old 07-31-2008 | 05:38 PM
  #31  
jimbos'ss's Avatar
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From: Killeen,TX
Originally Posted by Zooomer
My guys found a flaw in the manufacturing process of the mid length downpipe that was corrected. I don't know when it was implimented but here is the situation.

http://www.zzperformance.com/miscftp/IMG_6840.jpg

We were welding the flexes to the flange and this meant that only the red portion was welded to the flange. Failures could then occur when the ring broke off of the flex. Now we weld them to pipe so that the blue and red portions get welded and then weld the pipe to the flange.

We are changing our warranty on this product to 2 years for people that already bought it, we will pay for return shipping of pipes that break and for people that had to pay shipping already, we will issue you a coupon code to our site. I apologize for the potential issue, for the people that have experienced failures and appreciate the chance to continue serving the community with improved products.
wow i gotta say this is the first time i have seen you guys step up to the plate like this, might be worth doing business with you guys again.
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